Privacy Policy
We are committed to protecting your privacy and addressing any potential privacy concerns.
Enhance AI ("Enhance AI," "we," or "us") is a creative technology company offering AI-powered image and video generation services. This Privacy Policy describes how we collect, use, and disclose personal information in connection with your use of our Service.
By accessing or using Enhance AI (including signing up for any plan at Pricing), you agree to the terms of this Policy. If you do not agree with any part of this Policy, please do not use our Service.
Scope and Acceptance
This Policy applies to all users of Enhance AI worldwide, including users in the U.S., EU/EEA, UK, California, and other jurisdictions. It covers information collected through our website, apps, APIs, and any other Enhance AI services (the "Service").
By creating an account or otherwise using the Service, you accept the collection, use, and disclosure of your information as described here. Your continued use of the Service after changes to this Policy are posted will constitute acceptance of those changes.
Information We Collect
We collect several categories of information from and about you:
Contact and Account Information
When you register for an account or contact support, we collect your name, email address, billing address, and other contact details. We also record your chosen username and details of your subscription plans and usage.
Payment Information
We use Stripe as our payment processor. When you subscribe or make a purchase, Stripe collects your credit card or financial data. We do not store full credit card details on our servers; we only retain a transaction confirmation from Stripe.
User-Provided Content
We collect any images, videos, text prompts, or other content you upload or generate through the Service. This includes any inputs (such as text or reference images) and the outputs (generated images/videos) you create.
Usage and Technical Data
We automatically collect log and usage data about your interaction with the Service, including your IP address, device and browser information, page views, feature usage, timestamps, and error reports.
Tracking and Analytics Data
We use cookies and similar technologies to track your activity. This may include session cookies, device identifiers, and analytics data (e.g. pages visited, features used).
How We Use Your Information
We use your information for the following purposes:
Legal Basis for Processing
If you are in the European Union, European Economic Area, or the UK, we process your personal data under one or more of the following legal bases:
Contract Performance: Processing necessary to fulfil our contract with you
Consent: Processing based on your consent (for example, marketing communications)
Legitimate Interests: Processing for our legitimate interests (such as improving our Service)
Legal Obligations: Processing necessary to comply with laws or regulations
Sharing and Disclosure of Information
Enhance AI does not rent or sell your personal information to third parties for their marketing. We disclose your information only as described below:
Service Providers: We share information with trusted third-party service providers who perform services on our behalf (cloud hosting, customer support, email delivery)
Third-Party AI Models: AI content generation is powered by third-party models. When you submit prompts, we send that data to these providers
Public Areas: If you publish content in a public gallery, that content will be visible to other users
Advertising/Analytics Partners: We may share anonymized or aggregate usage data with analytics and advertising partners
Legal Compliance: We may disclose information if required by law or to protect our rights and safety
Important: Do not include any personal or sensitive information in your prompts or uploads.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes in this Policy. For example, we keep account and billing records for as long as your account is active and for legal purposes (such as tax requirements).
Log and usage data are generally kept for a shorter period, except when needed for security or to comply with a legal obligation. When you delete your account or request deletion, we will erase your personal data promptly unless retention is required by law.
User Rights and Controls
Enhance AI respects your data protection rights. Subject to applicable law, you have the following rights:
Access and Portability: Request a copy of the personal information we hold about you
Rectification: Correct or update inaccurate or incomplete information in your account
Erasure (Right to be Forgotten): Request deletion of your personal data
Restriction/Objection: Ask us to restrict or stop processing your personal data in certain circumstances
To exercise any of these rights, please contact us at support@enhanceai.art. We will verify your identity and respond within the timeframe required by law.
Cookies and Similar Technologies
We and our partners use cookies, web beacons, and other tracking technologies to collect information about your use of the Service. These technologies help us remember your settings, enable core functionality, analyse traffic, and personalize your experience.
You can control or disable cookies through your browser settings, but disabling cookies may prevent parts of the Service from working correctly.
Security of Your Personal Data
At Enhance AI, we take the protection of your Personal Data seriously. We implement industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
Your Personal Data is stored and processed only within the jurisdictions of certain countries where we operate and where data protection laws provide adequate safeguards.
However, please note that no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. While we make every reasonable effort to protect your Personal Data, we cannot ensure or warrant its absolute security.
Data Access, Portability, and Deletion
You can view, export, or delete much of your information via your account dashboard. To download your personal data or generated content, follow the instructions in your account settings.
To delete your account and all associated data, please use the account deletion process in your dashboard or contact support. We will honor deletion requests promptly, except for data we must keep for legal or business reasons.
Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we become aware that a child under 13 has provided us with personal data, we will promptly delete that data.
If you are a parent or guardian and believe your child under 13 has used the Service or submitted information, please contact us to have their data removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will post the new version on our website with a revised "Last updated" date and, if required, notify you (for example, via email or in-product notification). Your continued use of the Service after any update indicates your acceptance of the revised Policy. We encourage you to review this Policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Company Details
Company Name: Enhance AI
Address: Madhuvan - 4, Chittorgarh, Rajasthan - 312001
We will try to address and resolve your inquiries in a timely manner.